Why
choose Pikes Peak Computers?
Pikes Peak Computers is
committed to offering excellent customer
service. Every PC has a unique need and
situation, and we take pride in offering
individualized solutions. Pikes Peak Computers
is backed up by a 30-Day Service Guarantee on
all computer services. So rest assured your
computer will be taken care of.
We offer:
-
Fast &
efficient service
-
On-site
Service
-
In-shop
service
-
Remote IT
Support
-
Reasonable
rates
-
Laptops
-
Desktops
-
Satisfaction guarantee
Satisfaction Guarantee
We know our success
depends on your satisfaction. We promise to do
whatever we reasonably can to make you happy. We
love questions, and we try to explain everything
in regular language (no technical mumbo-jumbo)!
If you are not satisfied by the quality of our
work, we will either fix the problem, or if it
can't be fixed, refund the cost for that part of
the service. Please read the next section
carefully, because it spells out some important
issues about computers and computer repair.
EXAMPLES OF WHAT
WE DO GUARANTEE
-
We
install a recommended antivirus program,
remove a virus from your system, and you are
re-infected with a virus.
-
Problems with
any hardware or software we install due to
installation errors.
-
Conflicts
from our installation of hardware or
software where a patch or fix is available
-
Problems that
relate directly to the service we provide.
-
We
connect and test your DSL connection,
and the next day you can't get online.
-
We
install a printer, and it works when
tested. The next day, it won't print.
-
We
install Microsoft Office, and it works
after testing. Later that evening, you
can't open
a Word document.
-
Parts
that we sell you.
-
A
solution we provide for one problem
creates another obvious problem.
EXAMPLES OF WHAT
WE DON'T GUARANTEE
-
Problems with
any hardware or software we install, due to
product failure, manufacturing defect, or
incompatibility. (Covered by manufacturers
warranty)
-
Conflicts
from installation of hardware or software
where a patch or fix is not available
-
Problems that
do no relate to the service we provided.
-
We
install a printer, and the next day your
CD Burner quits working.
-
You opt
out of using our recommended antivirus
software, we remove a virus from your
system, and in a couple days, you are
re-infected with a virus.
-
A new
problem develops that we were not aware
of before or during the services we are
providing.
-
Problems
created by improper computer use.
Sometimes unintended or
unexpected problems can occur, in fact,
sometimes the very solution to one problem can
cause a new problem. We do promise to do
whatever we can to avoid such problems, and to
rectify them wherever possible.
Pikes Peak
Computers by Beefywheel1 is backed up by a 30-Day
Service Guarantee
on all computer services. So rest
assured your computer will be taken care of.
